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Shipping & Returns » Shipping & Handling

Free Shipping

Personal Touch Jewelers, Inc. provides fast, free shipping to all our shipping destinations, regardless of the order amount. In addition to free shipping, you can rest assured knowing that all items are securely packaged and fully insured while in transit to your home or office.

Shipping Methods

U.S orders greater than $500 in value are shipped via FedEx Priority Overnight. International orders over $500 in value are shipped via FedEx International Priority.

U.S. orders under $500 in value are shipped via FedEx Two Day Saver. International orders under $500 in value are shipped via USPS Priority Mail.

Please note: We only ship after your order has been completed and passed quality inspection. Your order(s)  are shipped  in 3-10 days.

For your protection, Personal Touch Jewelers, Inc. always:

  1. Insures and registers all items for their full value
  2. Uses only FedEx services for the fastest and safest delivery of high value packages
  3. Requires that all deliveries be made to a physical business or home address
  4. Disallows delivery to P.O Box addresses
  5. Requires an adult to sign for the package
  6. Allows for an alternative shipping address

At the time your order is placed, we will collect your billing and shipping information. For your own protection we suggest that any credit card order be shipped to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange to have your package shipped to a local FedEx station for pick-up. You may call our offices at any time for assistance locating the nearest FedEx facility.

International Shipping

Personal Touch Jewelers, Inc. offers free shipping and insurance to all our shipping destinations. International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check with local authorities prior to placing your order to confirm taxes and duties. Military personnel located overseas may also have their packages shipped to an APO or FPO location free of charge. Please keep in mind, however, that APO/FPO shipments are done through the US Postal Service and can take up to three weeks to arrive.

Shipping Destinations

  •  Australia
  • Austria
  • Belgium
  • Bermuda
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Ireland
  • Italy
  • Japan
  • Korea (South)
  • Netherlands
  • New Zealand
  • Norway
  • Portugal
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Trinidad and Tobago
  • United Arab Emirates
  • United Kingdom
  • United States